Terms of Service

Terms of service

Using this storefront or placing an order means you agree to these terms and applicable policies.

Product information

Images and descriptions support selection, but display colour and apparent scale can vary.

Orders

We may refuse or cancel orders affected by payment failure, inventory error, pricing error, suspected fraud or legal restriction.

Safe use

Customers are responsible for selecting a suitable shelter, inspecting it, pitching it safely and following weather guidance and local rules.

Liability

Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.

Changes

We may update these terms prospectively. The version posted when an order is placed applies to that order where required.

Support and documentation

Keep your order confirmation, product packaging and photographs until the order is complete and any concern has been resolved. When contacting us, provide the order number and relevant details so the request can be reviewed accurately. We answer questions using the information available for the specific product and order.

Business information

Shenzhen Zelu Technology Co., Ltd.
Room F327, Building F, 331 Creative Park, Yintian Industrial Zone, Yantian Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong, China
Email: service@lezurot.com